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Health Programmes Co-ordinator - Hawke's Bay

Are you passionate about supporting mental health services and connecting people to the care they need? Do you excel at building relationships, managing schedules, and creating positive experiences for others? Our client is seeking a dedicated Health Programmes Coordinator – Mental Health to join our team for a 6-week temporary role.

About the Role
The Health Programmes Coordinator serves as a vital link between patients (whai ora) and therapists, ensuring that those referred through GP practices receive the care they need. Your responsibilities will include:
  • Coordination & Liaison:
    • Act as the primary point of contact for whai ora, Talking Based Therapists (TBTs), Health Improvement Practitioners (HIPs), and contracted providers.
    • Address queries and facilitate seamless communication between all stakeholders.
    • Process and manage second package of care requests.
  • Referral Management & Scheduling:
    • Triaging referrals via the Halcyon system, with clinical support from leaders in our  mental health team.
    • Schedule and confirm appointments for whai ora using our Team Booking System or text communication.
  • Invoicing & Reporting:
    • Submit invoices from contracted providers to the accounts team by the 6th of each month.
About You
We’re looking for someone who:
  • Has outstanding people skills and a warm, professional phone manner.
  • Is highly organized with exceptional scheduling and administrative abilities.
  • Ideally, has experience working in the health sector or a similar environment.
  • Understands or has a connection to Kaupapa Māori values and is culturally responsive, especially to the needs of Māori communities.
  • Is comfortable with technology and eager to learn systems like Halcyon.
  • Thrives in a fast-paced, collaborative environment.
What We Offer
  • Full training and support to help you excel in this temporary role.
  • The chance to make a meaningful impact on mental health services in Hawke’s Bay.
  • A welcoming and inclusive workplace that embraces cultural diversity and Māori health practices.
About  Our Client
Our client is committed to improving the health and wellbeing of our community through accessible, high-quality care. As a Kaupapa Māori organization, we prioritize culturally safe and responsive practices that enhance outcomes for all.

If you’re ready to step into this impactful 6-week role, get your application in now!

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